Optimizing telemarketing productivity and effectiveness with interactive voice or SMS services.
SMS.it offers automated and highly interactive telephony solutions to drive your successful marketing campaigns. By handling large call volumes (up to 2000 calls simultaneously) or SMS volume (up to 2000 SMS per second), simply and effectively, we save you time, and deliver fast results - removing the need for operator intervention.
Each solution uses a combination of Interactive Voice Recognition (IVR) and state-of-the-art conversational services based on natural response. Our multi-language capabilities ensure consistency, adding an international dimension to your marketing reach.
Outbound campaigns can be customized using pre-recorded or automated speech, to leave personalized voice mail, broadcast messages or to engage in interactive dialogue. Self-service inbound solutions provide a flexible mix of live and automated call handling to ensure every call receives a timely, professional, accurate and efficient response 24x7.
Through communication convergence, we can make responses trigger automated workflows - to drive interaction with other communication channels, such as mobile messaging or email confirmations. Further increasing the effectiveness of this marketing channel, to reduce costs and enhance the customer experience.
If our offerings might be of interest, please contact us and tell us what exactly about your needs.
