Support Center
- FAQ Top 10
The top selection of FAQ's are listed below for your convenience. More FAQ's can be found in the FAQ area.
- How can I find out how many messages are left in my credit?
[Subsection Sending page Section TEN]
- During the weekend, I activated my account with credit card. Why have the messages not been already credited?
[Subsection TEN/TEN PRO specifications Section TEN]
- Is it possible to modify the login of access to the service?
[Subsection Access to the service Section TEN]
- How long does it take for the messages to arrive?
[Subsection TEN/TEN PRO specifications Section TEN]
- I’m not able to create an address book. What can I do?
[Subsection TEN/TEN PRO specifications Section TEN]
- Notification is yellow, what’s wrong with the deliver of the message?
[Subsection Sending page Section TEN]
- Is it possible to modify the e-mail of registration to the service? How?
[Subsection Data entry/activation Section TEN]
- How much does it cost to customize the sender of messages?
[Subsection TEN/TEN PRO specifications Section TEN]
- I have chosen the option “via SMS” to send messages, but I found out that twice as many messages have been deducted from my credit. Why?
[Subsection Sending page Section TEN]
- Why do firms have to pay an activation charge that isn’t provided for private customers?
[Subsection TEN/TEN PRO specifications Section TEN]
- See all the faq
- Resource Center
SMS.it Resource Centre contains the technical PDF and Word format documentation on the SMS.it services and solutions. There is also a collection of messaging tools to be found here.
Application developers will find this area useful.
- Support Request
After you have read through the FAQ's and still have problems or technical queries, please use the support form you find after sugning in to send your query through to the relevant SMS.it teams.