Support Center
- FAQ Top 10
The top selection of FAQ's are listed below for your convenience. More FAQ's can be found in the FAQ area.
- Can I switch from a TEN to a gateway without losing residual messages?
[Subsection TEN/TEN PRO specifications Section TEN]
- Is it possible to modify the login of access to the service?
[Subsection Access to the service Section TEN]
- I would like to have a discount, since I’ve been a customer for a long time.
[Subsection TEN/TEN PRO specifications Section TEN]
- If I send a fax with the payment receipt, how long does it take for the messages to be credited?
[Subsection TEN/TEN PRO specifications Section TEN]
- I’m not able to send messages, the file displays code 018, why?
[Subsection Sending page Section TEN]
- How many characters can a message include?
[Subsection Sending page Section TEN]
- I have been sending messages paying attention to the maximum number of characters, yet the messages have been separated.
[Subsection Sending page Section TEN]
- Is it possible to take part in a fund raising campaign with messages, like the ones that can be seen on TV?
[Subsection TEN/TEN PRO specifications Section TEN]
- What is the validity of the purchased messages?
[Subsection TEN/TEN PRO specifications Section TEN]
- I have chosen the option “via SMS” to send messages, but I found out that twice as many messages have been deducted from my credit. Why?
[Subsection Sending page Section TEN]
- See all the faq
- Resource Center
SMS.it Resource Centre contains the technical PDF and Word format documentation on the SMS.it services and solutions. There is also a collection of messaging tools to be found here.
Application developers will find this area useful.
- Support Request
After you have read through the FAQ's and still have problems or technical queries, please use the support form you find after sugning in to send your query through to the relevant SMS.it teams.