Support > FAQ > TEN > TEN/TEN PRO specifications
- Can I ask for the customization of the sender? In which and how may ways?
- Can I hand over my private service to another person who will use it?
- Can I switch from a gateway to a TEN without losing residual messages?
- Can I switch from a TEN to a gateway without losing residual messages?
- Can numbers database be inserted by Yourself?
- Can private customers use TENPRO? How much does the passage cost?
- Can You supply me numbers in order to facilitate my advertising?
- During the weekend, I activated my account with credit card. Why have the messages not been already credited?
- How can I calculate the amount to recharge?
- How can I disable the service?
- How can I recharge?
- How long does it take for the messages to arrive?
- How much does it cost to customize the sender of messages?
- I cannot send any SMS abroad from my TEN. Is this a service or a technical problem?
- I currently don’t receive the “alert-expiring credit” e-mail, why?
- I recharged through 899, yet the deadline for the credit hasn’t been postponed. Why?
- I would like to have a discount, since I’ve been a customer for a long time.
- If I send a fax with the payment receipt, how long does it take for the messages to be credited?
- Is it possible to take part in a fund raising campaign with messages, like the ones that can be seen on TV?
- It is possible to pay the messages through the contract of my mobile phone?
- I’m not able to create an address book. What can I do?
- We would want to buy your services with straight charge on the telephone bill, but we cannot figure out the procedure.
- What about the treatment of my customers’ data (the ones in the address book)?
- What is the validity of the purchased messages?
- What’s the difference between TEN and TENPRO?
- Where can I find information on how to use TEN?
- Where can I found data in order to carry out payments?
- Why do firms have to pay an activation charge that isn’t provided for private customers?
- Why do you send me messages that I don’t want to receive?
- Can I ask for the customization of the sender? In which and how may ways?
- Can I hand over my private service to another person who will use it?
- Can I switch from a gateway to a TEN without losing residual messages?
- Can I switch from a TEN to a gateway without losing residual messages?
- Can numbers database be inserted by Yourself?
- Can private customers use TENPRO? How much does the passage cost?
- Can You supply me numbers in order to facilitate my advertising?
- During the weekend, I activated my account with credit card. Why have the messages not been already credited?
- How can I calculate the amount to recharge?
- How can I disable the service?
Private customers simply have to stop using the service, while firms must send an application specifying their will to disable the service via e-mail to mail@sms.it or fax to the number (+39)02700404036.
- How can I recharge?
- How long does it take for the messages to arrive?
- How much does it cost to customize the sender of messages?
- I cannot send any SMS abroad from my TEN. Is this a service or a technical problem?
- I currently don’t receive the “alert-expiring credit” e-mail, why?
- I recharged through 899, yet the deadline for the credit hasn’t been postponed. Why?
- I would like to have a discount, since I’ve been a customer for a long time.
- If I send a fax with the payment receipt, how long does it take for the messages to be credited?
- Is it possible to take part in a fund raising campaign with messages, like the ones that can be seen on TV?
- It is possible to pay the messages through the contract of my mobile phone?
- I’m not able to create an address book. What can I do?
- We would want to buy your services with straight charge on the telephone bill, but we cannot figure out the procedure.
- What about the treatment of my customers’ data (the ones in the address book)?
- What is the validity of the purchased messages?
- What’s the difference between TEN and TENPRO?
- Where can I find information on how to use TEN?
- Where can I found data in order to carry out payments?
- Why do firms have to pay an activation charge that isn’t provided for private customers?
- Why do you send me messages that I don’t want to receive?