Support > FAQ > TEN > TEN/TEN PRO specifications
- Can I ask for the customization of the sender? In which and how may ways?
- Can I hand over my private service to another person who will use it?
- Can I switch from a gateway to a TEN without losing residual messages?
- Can I switch from a TEN to a gateway without losing residual messages?
- Can numbers database be inserted by Yourself?
- Can private customers use TENPRO? How much does the passage cost?
- Can You supply me numbers in order to facilitate my advertising?
- During the weekend, I activated my account with credit card. Why have the messages not been already credited?
- How can I calculate the amount to recharge?
- How can I disable the service?
- How can I recharge?
- How long does it take for the messages to arrive?
- How much does it cost to customize the sender of messages?
- I cannot send any SMS abroad from my TEN. Is this a service or a technical problem?
- I currently don’t receive the “alert-expiring credit” e-mail, why?
- I recharged through 899, yet the deadline for the credit hasn’t been postponed. Why?
- I would like to have a discount, since I’ve been a customer for a long time.
- If I send a fax with the payment receipt, how long does it take for the messages to be credited?
- Is it possible to take part in a fund raising campaign with messages, like the ones that can be seen on TV?
- It is possible to pay the messages through the contract of my mobile phone?
- I’m not able to create an address book. What can I do?
- We would want to buy your services with straight charge on the telephone bill, but we cannot figure out the procedure.
- What about the treatment of my customers’ data (the ones in the address book)?
- What is the validity of the purchased messages?
- What’s the difference between TEN and TENPRO?
- Where can I find information on how to use TEN?
- Where can I found data in order to carry out payments?
- Why do firms have to pay an activation charge that isn’t provided for private customers?
- Why do you send me messages that I don’t want to receive?
- Can I ask for the customization of the sender? In which and how may ways?
- Can I hand over my private service to another person who will use it?
- Can I switch from a gateway to a TEN without losing residual messages?
- Can I switch from a TEN to a gateway without losing residual messages?
- Can numbers database be inserted by Yourself?
- Can private customers use TENPRO? How much does the passage cost?
- Can You supply me numbers in order to facilitate my advertising?
- During the weekend, I activated my account with credit card. Why have the messages not been already credited?
- How can I calculate the amount to recharge?
- How can I disable the service?
- How can I recharge?
- How long does it take for the messages to arrive?
- How much does it cost to customize the sender of messages?
- I cannot send any SMS abroad from my TEN. Is this a service or a technical problem?
- I currently don’t receive the “alert-expiring credit” e-mail, why?
- I recharged through 899, yet the deadline for the credit hasn’t been postponed. Why?
- I would like to have a discount, since I’ve been a customer for a long time.
- If I send a fax with the payment receipt, how long does it take for the messages to be credited?
- Is it possible to take part in a fund raising campaign with messages, like the ones that can be seen on TV?
- It is possible to pay the messages through the contract of my mobile phone?
- I’m not able to create an address book. What can I do?
- We would want to buy your services with straight charge on the telephone bill, but we cannot figure out the procedure.
In order to buy our services with charge on the telephone bill, it is necessary to visit our website www.smsit.it , enter the "Private services" area, click on "How much does it cost?", then "Ways of payment", finally "Purchase with charge on the telephone bill". Once you’re linked to this page simply follow the instruction and fill in the form with your data.
- What about the treatment of my customers’ data (the ones in the address book)?
- What is the validity of the purchased messages?
- What’s the difference between TEN and TENPRO?
- Where can I find information on how to use TEN?
- Where can I found data in order to carry out payments?
- Why do firms have to pay an activation charge that isn’t provided for private customers?
- Why do you send me messages that I don’t want to receive?